FNLY IT

FNLY IT

SMART ITSOLUTIONSFOR YOURBUSINESS

IT that finally runs.

FNLY IT — Systems house 2.0

Your IT.
Fully covered.

We don't see ourselves as a mere service provider, but as a strategic partner. Classic IT virtues combined with maximum agility and the most modern standards — NIS2, ITIL v4, GDPR.

  • 24/7 available
  • 365 days of support
  • 1st–3rd level support

Infrastructure

Managed Services

We take full responsibility for your IT landscape – so you can focus on your core business. From the cloud to the workplace, all from one source.

Cloud & Server
Design, migration and operation of modern environments
Network & Connectivity
Building and maintaining high-performance structures
Modern Workplace
Management of clients and smartphones (MDM)
Business Continuity
Redundancy concepts and high-availability solutions

Security

Cybersecurity & Compliance

For us security is not an add-on product, but the foundation of every solution. We protect your systems proactively, keep you compliant and respond immediately in an emergency.

Firewall Management
Proactive protection of your network perimeter
Identity & Access Management
Precise permission concepts (IAM)
NIS2 & GDPR
Strict alignment with regulatory requirements
Endpoint Security
Protection for all devices and access points

Security

Backup & Disaster Recovery

Data loss is not an option. We design and operate reliable backup strategies and disaster recovery concepts that keep your business operational even in an emergency.

Backup Strategy
3-2-1 rule and individual backup concepts
Disaster Recovery
Recovery concepts with defined RTOs & RPOs
Monitoring & Testing
Regular restore tests and availability checks
Cloud Backup
Secure offsite backup and hybrid scenarios

Support

24/7 First – Third Level Support

Reachable around the clock – from the first call down to the deepest system layer. 365 days a year, without exception. With individual SLA agreements that fit your operation.

First Level
Fast initial response and structured ticket intake
Second Level
Qualified fault diagnosis and remote support
Third Level
Deep system knowledge, on-site work and escalation
SLA & Contacts
Individual agreements and a dedicated point of contact

Consulting

IT Consulting

From strategic development to concrete project delivery – we guide your IT in a structured, secure and on-schedule way.

Project Management & T&M
Delivery of complex IT projects with clear ownership
Architecture Consulting
Individual infrastructure planning for your requirements
On- & Offboarding
Structured introduction and retirement of systems
Strategic Guidance
Regular consulting on your IT development

↳ Transition Management

Structured transfer of existing systems and service providers – from planning through onboarding to a smooth handover.

Future

AI & Process Automation

We lead your company into the digital future – with intelligent solutions that deliver real efficiency gains and take the load off your staff.

AI Potential Analysis
Identification of automation opportunities
Workflow Automation
Implementation of intelligent process solutions
Process Streamlining
Efficiency gains through smart system integration
Tool Consulting
Selection of suitable AI platforms and integrations

Hardware

Procurement & Licensing

Hardware and software from a single source – with transparent costing, reliable delivery and professional licence management.

Hardware Procurement
Clients, servers, network and peripherals
Software Licences
Volume licensing and licence management
Asset Management
Inventory management and lifecycle tracking
Transparent Pricing
Clear costing with no hidden extras
Request a quote

FAQ

Frequently asked questions

What does managed IT from FNLY cost?

Cost depends on the number of workstations, your server landscape and the service level you need. We quote a transparent monthly flat rate so your IT costs stay predictable. In the free initial consultation we capture your requirements and prepare an individual offer with no hidden items.

How fast does the 24/7 support respond?

Response times are agreed individually in the SLA – from 15 minutes for critical outages to 4 hours for standard requests. We are reachable around the clock, 365 days a year, from first level through to third level with on-site work. You always have a fixed technical contact rather than a call centre.

Does FNLY help with NIS2 implementation?

Yes. We support NIS2 implementation end to end: a gap analysis of your current state, action planning and the required documentation. Alongside that we put technical and organisational measures in place under the GDPR, including records of processing activities and data protection impact assessments.

Can you take over from our current IT provider?

Yes, that is what our transition management is for. We take over in a structured way with complete knowledge documentation and a defined handover protocol, so no critical know-how is lost in the switch. Legacy systems are migrated with a rollback concept, parallel operation and a controlled cutover.

How does FNLY protect our data?

We work to the 3-2-1 rule: at least three copies on two different media, one of them offline, complemented by immutable backups. We define RTO and RPO together and run regular, documented restore tests – because a backup that has never been tested is not a backup.

Does FNLY work with small companies too?

Yes. Our managed services are built to scale – whether 10 or 1,000 workstations, the service quality stays the same. Smaller operations in particular benefit from getting infrastructure, security and support from one source instead of coordinating several providers.

FNLY IT — Systems house 2.0

IT that finally runs.

A no-obligation first conversation, transparent pricing, fast response times. We look forward to your enquiry.